At Woodstock IT we understand the importance of protecting your valuable data. Whether it’s personal information, financial records, or business operations, data loss can have a devastating impact on your organisation. That’s why we offer a full range of data and recovery services to help you safeguard your data and minimise the risk of loss.
As data recovery specialists, we’re all about proactive data protection to ensure that we never have to recover your data. We provide excellent backup and recovery services which provide data protection for applications, files, and servers which we configure, administer, monitor and support, giving you peace of mind.
If you have lost data, we have an extensive recovery process and are experienced in retrieving data, whether it’s corrupted data, there are deleted files, or your hard drive has failed.
Our backup services
Data Backup: We provide automated and secure data backup solutions to ensure that your data is always protected and easily recoverable in the event of a disaster.
Data Recovery: In the event of data loss, our team of experts can quickly and efficiently recover your data, minimising downtime and getting your business back up and running as quickly as possible.
Data Destruction: When it’s time to retire old equipment, our data destruction services ensure that your data is completely erased and unrecoverable, providing peace of mind and protecting you from data breaches.
Cloud Services: We also offer a variety of cloud-based services such as storage, backup, and disaster recovery that can help you to access your data from anywhere in the world.
How to ensure you don’t lose data
- Regular backups: One of the most important steps in preventing data loss is to regularly backup your data. This ensures that you have a copy of your data that can be used to restore your systems in the event of a disaster.
- Data redundancy: Implementing data redundancy, such as using RAID (redundant array of independent disks) or mirroring, can help protect against data loss by providing multiple copies of your data.
- Cybersecurity Measures: Another important step is to implement cybersecurity measures such as firewalls, antivirus software, and intrusion detection systems to protect your systems from cyber threats.
- Regular Maintenance: Regularly maintaining your systems and hardware can help to prevent hardware failures and other issues that can lead to data loss.
- Employee Training: Educating your employees about the importance of data security and providing them with the necessary training to identify and prevent cyber threats can help to reduce the risk of data loss.
- Disaster Recovery Plan: Having a disaster recovery plan in place can help you to quickly and efficiently respond to a data loss incident and minimise the impact on your business.
Our data recovery solutions
Disaster recovery
Our disaster recovery process begins with a comprehensive IT audit [link], which will enable us to pinpoint where the data was lost or corrupted. We then assess all of your equipment and how data is stored and maintained and offer bespoke solutions to ensure that important files and critical data are looked after.
If your business does not already use cloud services, we recommend setting up a cloud storage system, such as Microsoft 365 [link], and ensuring that even if there is deleted data, it will be easily recovered and accessed from any operating system and any device.
Business continuity
We work with many businesses on their business continuity [link] plans, which allow businesses to keep running even in bad weather, global pandemics, power cuts, and other events.
We offer penetration testing, infrastructure upgrades, cyber security services and more to keep your business and online data secure.
Remote monitoring
Our remote monitoring services allow us to complete patch management offsite to update and maintain your online services, reducing the risk of lost data. We use direct, secure, and encrypted connections to reduce any risks for your business, and proactively manage any weaknesses and issues before you even notice.
Our responsibilities
As a provider of data recovery and protection services, Woodstock IT is fully aware of the importance of compliance with data protection laws in the United Kingdom, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We take the necessary steps to protect the personal data of our clients, by implementing regular backups, data encryption, and access controls.
In the event of a data breach, we are committed to informing the Information Commissioner’s Office (ICO) and any affected individuals in a timely manner and having a robust incident response plan in place. Our disaster recovery plan ensures that we can quickly and efficiently respond to any data loss incidents, minimising the impact on our clients’ businesses.
At Woodstock IT, we are dedicated to ensuring compliance with data protection laws and providing the highest level of data protection and recovery services for our clients.
Data protection & recovery for your business
Our data recovery services are second to none and if your important data is recoverable, we can help. We use specialist data recovery software and manual techniques to extract whatever we can. Contact us today to get started.
If you’re worried about data protection, contact us for your options and we can curate a bespoke service just for you.
I dropped my laptop off for repair at the offices of Woodstock IT in Crawley. The team were able to identify the issue in short time and kept me informed of my options. My contact Joachim worked tirelessly to ensure a replacement laptop was provided when a problem with the motherboard meant that my computer had to be replaced. The transfer of data across was seamless and I was able to pick up my work where I left off. I was very pleased with the service provided by Woodstock IT
I have worked with Woodstock IT for many years now and always recommend them to my clients who are looking for professional IT support for their office or home, or for providing Office 365 and email services.I have also used them myself to replace a faulty power supply on a PC and found them to be very fast and professional in their approach.Each member of the team I have interacted with has been courteous and helpful and I would not hesitate to recommend anyone to use the services of Woodstock IT.
We have worked with Woodstock for the last 5 years, they provide IT support either remotely or at our offices if needed. They also have completed complicated projects that include installation of our new fibre (we are very remote) and security cameras both in and outside our premises. They are a competent crew, always friendly and patient - we see them as a very important part of our team.
Have been working with Joggie and the team at Woodstock for over a year now and they’ve been very professional and helpful in dealing with any issues during that time. They are proactive and have dealt with any IT issues we have had almost immediately.
I have used Woodstock IT many times in recent years and have been extremely pleased with the service they have provided to me. They have sourced and delivered equipment for me including monitors, a printer, docking station and other peripherals. They have also supplied and installed a mesh WiFi system at home. These were all provided at comparable prices to online but with a brilliant personal service as well.They have always been very helpful whenever I have had any IT problems that I couldn't fix myself and ensured I am back up and running very quickly.A fantastic service from a very knowledgeable and friendly team. I highly recommend Woodsstock IT.
Woodstock IT are great! It’s tough running your own business so you need great support, and when you need it you need it quickly. Woodstock IT do just that. Very happy to have them have my back.
We at Trafalgar Cleaning Equipment Ltd. are delighted to share our outstanding experience with Woodstock IT, who manage all our IT services. From day one, Woodstock IT has demonstrated exceptional professionalism and expertise, ensuring our systems run smoothly and efficiently.Their team is incredibly knowledgeable and always available to resolve any issues we encounter promptly. Whether it's regular maintenance, urgent troubleshooting, or strategic IT planning, Woodstock IT consistently delivers high-quality service tailored to our needs.One of the standout qualities of Woodstock IT is their proactive approach. They don't just respond to problems; they anticipate them, implementing solutions before potential issues can affect our operations. This forward-thinking mindset has been instrumental in minimising downtime and keeping our business running seamlessly.Furthermore, their customer service is unparalleled. Every interaction with their team is met with friendliness, patience, and a genuine willingness to help. They take the time to understand our unique requirements and work diligently to ensure that our IT infrastructure supports our business goals.In a fast-paced and ever-evolving digital landscape, having a reliable IT partner like Woodstock IT gives us peace of mind. Their comprehensive and outstanding service has significantly contributed to the success of our company, allowing us to focus on what we do best.We highly recommend Woodstock IT to any business looking for top-tier IT management and support. Their dedication to excellence and customer satisfaction sets them apart in the industry.Thank you, Woodstock IT, for your unwavering support and exceptional service.Sincerely,Trafalgar Cleaning Equipment Ltd.
Catherine was amazing. We had taken in our laptop as we thought we had been hacked. We had. They cleaned everything up and Catherine explained very simply what we had to do and how to do it. So patient wigh us. Amazing lady
I had issues using Gmail as a business account and Woodstock recommended creating an Outlook account. I was apprehensive as I had a lot of stuff to migrate but Oliver was excellent. The migration was seamless and everything was done quickly at my convenience. So far I am super impressed with the service and am looking forward to having Woodstock's IT support in the future. I have piece of mind now.
I would highly recommend Woodstock IT. Excellent service. Their engineer Dave was very patient with me as I am a complete numpty as far as computers go . I am up and running with a new refurbished P.C.
Cat at Woodstock IT was very helpful, professional and patient with a "computer dinosaur." I was delighted with the whole experience.Many thanks.
Woodstock IT have just done another absolutely brilliant job for us. We have a holiday let cottage and our internet went down due to a storm. James came out to fix a 'bridge' between our house and the holiday let. As luck would have it we then had a power cut whilst he was here. Despite the lack of mains power he used a power source from his van and some very long leads to bring power to his diagnostic equipment and solved the problem. Excellent service!
Cat was incredibly knowledgeable and helpful with the works we needed doing when transferring data from a very old laptop onto a newly refurbished one that we purchased from Woodstock IT. Excellent customer service and a tasty cup of tea whilst we waited! Thank you so much to Cat and the Woodstock Team!
These guys are absolutely on the ball - super efficient and knowledgeable. Can highly recommend for you business IT needs.
Woodstock IT always provide professional and efficient services. I would like to thank Jake for helping to sort out an urgent issue for me recently and thank the really friendly and knowledgeable team for all their help over the past few weeks. Merry Christmas.
Woodstock IT are fantastic, always very helpful and attentive whenever needed. Jake and Carl are just great and I would highly recommend them to anybody who requires IT based services. Thanks guys!
Carl came to our aid today as we were still having problems with the wifi dropping in and out. After accessing our router etc remotely we are now online and wifi working well.Thank you job, well done Carl
We had a user account hacked - through accidentally clicking on an unsafe link.Woodstock IT were brilliant. Dave Hearn called me first thing to run through the validity of the unusual login, within minutes of it happening and then he brilliant took care of absolutely everything, whilst the people within the business could just continue to do our normal jobs.Dave's attention to detail and provision of assurance that he had everything in hand, was a huge relief. After initially locking down the account, to ensure he would stop any potential issues, he even then spoke to our user directly to walk them through the full new login process again.IT Support is often the type of thing a business pays for and hopes to never have to use - but dealing with Woodstock IT and Dave this morning, absolutely confirmed that it is money very well spent.I couldn't possibly recommend the team highly enough!
I had a problem with my phone, so as I have been using Woodstock for many years for computer issues, they were my first thought. I called and arranged to drop off the phone at their workshop. A few hours later the lovely Cat rang to say it was all sorted. When I collected it, she explained what had happened and how she fixed it. The repair price was reasonable and I am very happy indeed. I can't recommend Woodstock highly enough.Sent from Sky Yahoo Mail on Android
A new computer was ordered from Woodstock IT. Dave Brenner delivered it on the arranged date. He then spent time ensuring that everything was working correctly. Dave was courteous and professional and we are very pleased with the new kit.
I have just had the most amazing service done on my laptop, by Dave Hearn. I could not praise Dave enough. He was fast, friendly and resolved all my issues whilst teaching me some very useful stuff. Thank you Dave!
Been using WOODTSOCK IT for several yrs now, my go to IT professional's. Today no different popped in -"CAT" resolve all the issues i had, truly great service from her. So good we have a local firm delivering a quality service. GREAT JOB " CAT"
Less than 20 mins with Jake at Woodstock IT fixed my Outlook access issue that was beyond Microsoft Support after a week, six emails and hours on calls. This firm's consistency across all my IT needs over more than five years is truly impressive. Highly recommended.
Woodstock came to the rescue recently when my PC crashed without warning. They were on the case immediately and eventually managed to recover everything as well as replacing the hard drive. Fantastic service, from a great team.
The Woodstock IT Support Team is an amazing, efficient and reliable IT service provider.I wanted to take a moment to express my sincere gratitude to your incredible IT support team for their exceptional service in fixing my laptop. Your team's prompt response, technical expertise, and attention to detail truly exceeded my expectations. I am a grateful client, and I couldn't be more pleased with the level of care and professionalism you provided throughout the entire process. I especially commend Carl and Cat as they provided excellent customer service at an affordable cost.I want to commend each member of your IT support team for your hard work and dedication. May laptop has been upgraded, working well and is now speedier. Your collective efforts have restored my laptop to full functionality and my confidence in your organisation's IT support services just skyrocketed.Once again, thank you from the bottom of my heart for your outstanding service. You have a dedicated client in me (and from our company), and I will not hesitate to recommend your IT support team to anyone needing expert assistance.Warm regards,Ray
Carl and Dave are absolutely brilliant - the best IT guys! Always extremely helpful and much appreciated here at Technique Engineering!
Very appreciative of the support service given today. Thank you to Dave Hearn for his perseverance, and a successful outcome. Kevin Dixon
We have been using Woodstock IT for many years and they have always got us out of trouble, often at very short notice. Excellent service from all of the team there.
I Highly recommend using Woodstock IT, and have done for years.Jake sorted my PC out for me again and it works perfectly
Laptop Repair.I've used Woodstock for many years, so when my elderly laptop had an issue I had no hesitation in taking it to them. As usual, they were very helpful and solved the problem within one working day.Highly recommended.
These guys went above and beyond what they needed to do. My father’s Samsung PC was not working correctly so after a recommendation from a friend I called Woodstock IT. My father is 101 years old so he could not deliver the computer to Woodstock (I am about 150 miles away) so they picked up the computer, updated it, got it running smoothly again and even replaced the keyboard which was an odd US style one. They returned the computer to my father and made sure he was total happy with it before returning to their offices. It is great to find a company that really cares about their customers. I’d recommend them to anyone.
At very short notice Woodstock IT worked with us to address a number of identified CE Plus vulnerabilities and worked in a highly professional and responsive way meeting the changing demands for resolution. We could not have asked for more from them. They showed very high levels of technical ability and commitment to help us achieve our goal in a very short timeframe. I would particularly like to thank Carl Burchell for his tireless work across the 14 machines requiring attention and his patience with the constant changes required.I would recommend Woodstock IT to anyone looking for professional IT Services provision.
Can’t thank Woodstock enough lately, Dave, Oliver, Adam, Jake and the entire team have really helped me get out of some very stressful IT related situations recently.No question is ever too silly for them!I always feel like whenever I phone they always have the time to help me, whether that be remotely or in the workshop.Highly recommend this company for all your IT needs
Have used Woodstock for several years and always had excellent service, no job is too big or too small and concentrate on fixing your problem rather than massaging costs. On collecting my machine after a hard drive upgrade from their excellent and knowledgable engineer Jake, my car became stuck in a flooded entrance to their site due to heavy rain and their General Manager no less, Joachim, used his own car to pull me out, wow, this is customer service above and beyond what you would normally expect! Have no hesitation in entrusting all your IT requirements to Woodstock, you won't regret it.
Woodstock IT are one of the best companies I have had the privilege I have appointed to look after my IT needs, they are customer focused and deliver a service that is second to none.As for value, their prices are very completive, the staff are extremely friendly, and nothing is too much trouble for them.Due to a disability, they never question about taking up tasks either remotely or by visiting my home.I have been using Woodstock for several years and can truly say they look after all my IT needs and have even helped from time to time with my smart gadgets.Defiantly one of the best 3rd party contractors I have ever used.Tony Walsh
The team at Woodstock IT have been nothing short of fantastic in their support, expertise, help and above all their friendliness since we started working with them in 2017. They've been one of the most valuable constants through the last couple of years and have supported my business with their continued knowledge and ideas as we continue to flex and change to our new ways of working. Keep on being awesome Team Woodstock!!
Took my laptop in for an urgent re-build and received first class service from Jake at Woodstock IT. The job was completed quickly and I received regular updates on progress. I would highly recommend this company for its technical knowledge, expertise and customer service.
Usual superb service from Woodstock IT . Instant attention via remote support for email reconfiguration. Confident and humourous, the process made a joy of an IT glitch which was way North of my pay grade! Thank you Jogi!!! (Or however you choose to spell you name).Price was entirely reasonable for this level of service
Once again, I'd like to thank Woodstock IT and especially Jake. He has spent inordinate periods of time to sort out two issues relating to Windows 11 updates. Working remotely I could see how many routes he had to take to solve the problems with great patience. Many thanks.
Just a shout out to the team at Woodstock IT - and especially the mighty Jake Spurrier in the workshop - for the supply and seamless data exchange from one MacBook Air to a shiny new one. MD Julian even opened up on a Saturday so we could get our mitts on it for urgent work over the weekend. Five star service as usual!
I contacted Woodstock IT because I was having trouble sending emails. I tried contacting my web hosting company and tried Microsoft and neither of them were able to identify or solve the issue. Within an hour or my initial contact with Woodstock, I had the support team on the phone remotely accessing my laptop, and the issue was identified and resolved. The team are so friendly and knowledgeable. I would not hestitate to recommend them to others, both for personal and business support. Thank you Woodstock IT.
I am always so pleased when I contact Woodstock IT as they immediately act to help with any problems that arise. They are a friendly bunch always quick to offer support and advice. they are nearly always on hand to sort out many problems.
I have used Oliver at Woodstock over the last 3 months with various obscure issues relating to SharePoint migration, MS Project, One Drive and Microsoft Office. Each time he has been systematic and thorough in finding and resolving the problems. Great expertise and a pleasure to work with.
Employing Woodstock IT was one of the best decisions I made for my start-up company. The quality of customer service and attention to detail is at a level that I have rarely come across in the UK. Tom, Oli and Jake have all gone the extra mile (including outside of normal working hours) to ensure that the IT systems of the business are secure and functioning to the optimum. I can't recommend these guys highly enough.
Excellent service from Woodstock as always. Carl sorted out a difficult problem for me, but easy for him, very quickly with curtesy and professionalism. Thanks! Linda
Problems with different e mails Resolved!Carl arrived very promptly helped resolve an e mail problems on all 4 computers as well as my mobile phone for my business, very professional service, definitely would recommend
Always excellent service. Quick to respond and sort problems. A pleasure to deal with. Thank you Oliver and Carl for your continued support and expert knowledge.
Our company has been using Woodstock IT Horsham for seven years and we cannot sing their praises more highly. We have always had first class service from them: there is nothing they cannot set up, fix, or repair. Joachim (their General Manager) has been coming out to us since we first used them and he is absolutely brilliant: his IT knowledge is endless, he is professional and polite, and a really lovely bloke too. Whether you are corporate or domestic, do not look anywhere else: use Woodstock and you will never look back.
Been using Woodstock IT for a few years now. Buy hardware from them which comes will good, honest, reliable advice and no insurance selling! Use them annually for general advice and to ensure my PC is working 100% as it should. Highly recommend this company to individuals as well as companies. No job is treated as too big or too small. Really friendly, knowledgeable and trustworthy staff.
Being a non-techie, when it came to needing to upgrade my aging laptop, I could have gone into a retail outlet and been bombarded with technical stuff by staff who earn commission on sales.Instead I preferred to ask the professionals for their opinion about what I needed and for them to source the hardware. Having previously used Woodstock IT for servicing, they were the obvious choice. They provided a solution and quoted me the price for the hardware and for the data transfer and setting up the new system. They are the experts and I fully trust their expertise. Excellent service from the team.
Brilliant service by James,solved all our problems very quickly and very professionaly.Would highly recommend this company.
The staff is so friendly and they did a perfect job , it's the team you can trust for a job
Always there to help or advise. Very professional and everything is sorted out without delay. Thank you.
